The importance of trust in the workplace can’t be overstated – trust has a clear impact on employee retention, motivation, morale and productivity. In my team building work, I usually find that when trust within a team is low, team dysfunction is present. It’s difficult, if not impossible, to have a high-performing team and organization […]

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When it comes to time management, I’ve learned that one size does not fit all. Oh sure, there are plenty of systems out there that claim to be THE ONE. A lot has been written about time management. In fact, I just did a quick search on Amazon for time management books – with over […]

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How much time do you spend in meetings? The Wharton Center for Applied Research published the following findings in the Wall Street Journal: Senior leaders average 23 hours a week in meetings. Middle managers spend 11 hours in meetings per week. Senior and middle managers said only 56% of meetings were productive. They added that […]

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Technology has done wonders for our ability to communicate – we can reach so many people so quickly. In his book, “High Tech High Touch: Technology and Our Search for Meaning,” author John Naisbitt writes that “high tech” refers to technologies that “make us available 24 hours a day, like a convenience store.” That constant […]

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I recently read a very interesting book about bad behavior – what the authors call “incivility” – in the workplace (“The Cost of Bad Behavior” by Pearson and Porath). Unless you’ve been amazingly lucky, you’ve seen examples of incivility at work – I know I’ve seen plenty. This kind of bad behavior can run from […]

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All of the time management techniques in the world won’t do you any good if you still allow yourself to postpone the difficult or unpleasant. Try one of these strategies for overcoming procrastination – you’ll get more done and worry a lot less! The “Worst First” Strategy – Do the most difficult part of the […]

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How resilient are you? Psychologists have identified the following eight characteristics of resilience. As you read them, reflect on the following questions: Which characteristics are already well-developed for you? Which characteristics could you work on strengthening? If you’d like to turn this into a self-assessment, assign yourself one of the following ratings for each of […]

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In their book, “The Knowing-Doing Gap,” Stanford professors Jeffrey Pfeffer and Robert Sutton write: “One of the great mysteries…is why knowledge of what needs to be done frequently fails to result in action or behavior consistent with that knowledge.”   Okay, fess up. How many times have you been stuck in the Knowing-Doing Gap – […]

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Building Character

by terrywelford

in General, Leadership

When politicians are campaigning for office, a word that you hear again and again in their speeches is “character.” The candidates love to tell us that they have the kind of character it takes to lead – and to also tell us that their opponent does not!   It seems to me that character is […]

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Follow these tips and you’ll be on your way to expressing yourself more effectively and confidently, whether you’re speaking to 1, 100 or 1,000! Focus on the end result first. When most people prepare a talk, they focus on the content – what they will say. Experienced speakers focus on their objective – what they […]

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