About

Terry2014-5largeThe Welford Group offers customized training and development programs based on the specific needs of your organization to improve productivity, develop effective leaders, and achieve key competencies. Based in suburban Philadelphia, we work with Fortune 500 companies, small and medium-sized businesses, educational institutions, and non-profit organizations to create training and development solutions that are not only engaging, but highly effective.

The Welford Group offers:

  • Customized Training – to improve skills and productivity in your organization.
  • Leadership Coaching – leaders enhance their skills through a personalized, focused process.
  • 3-Dimensional Feedback – a development tool for leaders to understand how they are perceived by others, enabling them to recognize strengths, weakness and development needs.
  • Team Building – enhances the development, growth and communication of teams, work units, departments and committees.

Terry Welford, President of The Welford Group, has over thirty years of experience in the training and development field.  A highly skilled consultant, trainer, facilitator and coach, Terry has held human resources and training positions with several Fortune 500 companies, including Philip Morris, Glaxo SmithKline and Air Products, as well as Villanova University. Her client organizations span many different industries including pharmaceuticals, financial services, higher education and technology.

Terry is an adjunct faculty member in Villanova University’s department of Human Resource Development and recently designed the “Organizational Training” course for the new online Master’s degree program in Human Resource Development. She is also on the faculty of Villanova’s division of Part-Time Studies and teaches the Foundations of Leadership course for the Leadership Studies degree program. In addition, Terry is an instructor for the Pennsylvania Institute of Certified Public Accountants where she teaches a wide variety of personal development courses on topics such as leadership, communication skills, managing conflict and change management.

Terry designs and presents workshops and seminars in the following areas: management and leadership development; communication and interpersonal skills; resource management skills (time management, stress management, managing change); human resources (harassment prevention; interviewing and selection; performance management) and teamwork.  She is also skilled in leadership coaching and development, 360 feedback programs for leaders, team building, and performance management systems.

Terry has a Master’s Degree in Industrial Relations from Cornell University.  She is a Certified Training Director (Langevin Learning Services), and is a certified facilitator for Achieve Global and Blessing White.  She is also a certified Myers-Briggs practitioner. Terry is qualified to administer a variety of 360 degree assessment tools, including the Welford Group’s proprietary system called 3-Dimensional Feedback.

Terry is a member of the Greater Valley Forge Human Resources Association, the Philadelphia Human Resource Planning Society, the National Association of Women Business Owners, the Healthcare Businesswomen’s Association and the Main Line Chamber of Commerce.